Last updated: June 1, 2025
1. Introduction
ClearTheVent.com ("we," "us," or "our") operates the website located at getdryerventcleaned.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of visitors and users of our Site.
By using our Site or submitting information through our forms, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or submit any personal information.
2. Information We Collect
2.1 Information You Provide
When you request a quote or contact us through our Site, we collect information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- City / service area
- Service type requested
- Additional details you provide about your dryer vent or property
This information is collected through forms powered by Netlify Forms, a secure third-party form processing service. Form submissions are transmitted over encrypted connections (HTTPS) and stored securely on Netlify's infrastructure.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on our Site
- Device type (desktop, mobile, tablet)
This information is collected through standard web server logs and may be supplemented by analytics services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our service: We share your quote request with licensed, vetted dryer vent cleaning professionals in your area so they can contact you with pricing and availability.
- To communicate with you: We may contact you regarding your quote request, to confirm details, or to follow up on service quality.
- To improve our Site: We analyze usage data to improve our website's performance, content, and user experience.
- To comply with legal obligations: We may use or disclose information as required by applicable laws or regulations.